Oyelo

Every customer, heard. WhatsApp feedback for local businesses

Turn every visit into more Google reviews and happier regulars.

Oyelo asks every customer how their visit went on WhatsApp, in English, Hindi or Telugu. Every customer can review you on Google in one tap, unhappy ones can also reach you privately first, and timely offers bring them back.

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  • No app for customers to install
  • Starts the same day with Oyelo QR
  • Follows Google’s review rules

Built for restaurants & cafés, salons & spas, car service centres, gyms & fitness studios and clinics.

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Your Business

Business account

Hi Priya, thanks for dining with us tonight! How was your experience? Tap to tell us 👇
Share your feedback
😀 Loved it!
That’s wonderful to hear! Would you share it on Google? It really helps us.
⭐ Review us on Google

Illustration — your own message and brand name are used.

Official WhatsApp Business messaging

Sent from your own WhatsApp Business number, using messages WhatsApp has approved.

Consent built in

Only customers who agreed are messaged. “STOP” opts them out instantly.

Google-policy friendly

Every customer is offered your review link. No review gating.

Oyelo QR

One QR on the table. Everything your customer needs.

Customers scan the QR on their table or bill. No app, no sign-up. Your page opens with everything they usually ask staff for, and you can start the same day: no WhatsApp setup needed.

  • Wi-Fi in one tapThey copy the password or join from a QR. Staff stop spelling it out.
  • Menu and today’s offerYour menu with photos, what you’re famous for, and the offer of the day.
  • “Need help?” buttonWater, the bill, a waiter: you get an alert with the table number.
  • Feedback with GoogleEveryone can rate the visit and review you on Google. Unhappy guests can tell you privately first.
  • Stamp card and rewardsEvery visit earns a stamp. A full card earns a treat, so they come back.
  • Posters ready to printTable cards, bill stickers and standees with your QR, in your colours.

Want automatic WhatsApp messages from your own number too? That’s Oyelo Growth.

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Sample Café

Open · closes 11 pm · Table 7

Today’s offer

Free filter coffee with any dosa

Wi-Fi

Tap to copy password

Menu

42 dishes

Need help?

We’ll tell the team

Rate your visit

Takes 5 seconds

Stamp card

3 of 6 visits

Example: a table page on a customer’s phone

Why it matters

Most happy customers leave without saying a word.

Happy customers stay silent

People who had a good experience rarely think to leave a review. The loudest voices online are often the unhappy ones.

You find out too late

A long wait or a rushed job turns into a 1-star review before the manager even knows something went wrong.

First-timers don’t come back

Without a reason to return, a great first visit is often the only visit.

How it works

Three steps, on the app your customers already use.

  1. 1

    Add the customer

    Staff add their name and number at the counter, or you import your list. Or record a visit and let automation take over.

  2. 2

    Oyelo asks on WhatsApp

    A friendly message asks how it went. One tap: 😀 😐 😞. Everyone can then post on Google.

  3. 3

    You act on it

    Unhappy customers reach you privately first, with an instant alert. Happy ones land on your Google page.

Your dashboard

Know what happened tonight — and what to do tomorrow.

See requests sent, response rate, Google clicks and unhappy customers at a glance. Oyelo turns the numbers into plain next steps, like “3 customers are waiting for a call back”.

  • Every number is counted from real messages and clicks
  • Themes from written feedback: service, food, wait time…
  • Campaign results down to who redeemed

This week

Example data

Requests

Responses

Google clicks

Customers waiting for a call back
Customers you haven’t asked yet

What you get

Everything between one visit and the next.

Feedback requests

Personal, one-time links. Customers rate in a tap, pick what went wrong without typing, and can post on Google.

Private feedback inbox

Unhappy feedback with themes, status and notes — so nothing slips through.

Instant owner alerts

In the app and on WhatsApp when a customer rates their visit poorly.

WhatsApp campaigns

Send approved templates to the right segment. Queued, retried, quiet hours respected.

Coupons that track

Unique codes, one-tap redemption at the counter, and the bill that came with it.

Birthday & win-back

Automatic wishes and “we miss you” offers for customers who opted in.

Ask after every visit

Record a visit and Oyelo asks for feedback a couple of hours later.

Ready-made messages

Feedback, birthday, win-back and offer messages written to be approved by WhatsApp. Pick one and go.

Honest analytics

Response rates, Google clicks, repeat visits and CSV export.

Your numbers

What could more feedback be worth to you?

Feedback replies / month
300
Visits to your Google page
90
Extra return visits
45
Revenue from those visits
₹36,000

This is a calculator, not a promise: it only multiplies the assumptions you set. Results depend on your customers, your message and your offers. Inside Oyelo, every number is measured from real activity.

Pricing

Start with the QR. Add WhatsApp when you’re ready.

Founding price for our first Warangal businesses: keep ₹600/month for as long as you stay subscribed.

Oyelo QR

One QR on every table: Wi-Fi, menu, offers, help button and feedback. Starts the same day.

₹600 / month

or ₹6,000/year: 2 months free

  • Table QR page: Wi-Fi, menu, offers, hours
  • "Need help?" alerts from the table
  • Feedback with the Google review button for everyone
  • Stamp card, scratch cards and coupon wallet
  • QR posters for tables and bills
  • Feedback inbox and Table QR insights
  • 2 staff seats

Oyelo Growth

Everything in QR, plus automatic WhatsApp messages from your own number.

₹2,500 / month

  • Everything in Oyelo QR
  • WhatsApp feedback requests from your own number
  • Campaigns and scheduling
  • Birthday, win-back and reward automations
  • Coupons sent on WhatsApp
  • Segments, analytics and CSV export
  • 5 staff seats

Done for you

We set up and run Oyelo for you. You just read the monthly report.

Custom, based on your business

  • Everything in Oyelo Growth
  • We set up your table QR, WhatsApp number and messages
  • We run your offers, birthday and win-back messages
  • A monthly report on what changed

14-day free trial. WhatsApp message fees are billed by Meta, only on plans that send WhatsApp messages.

FAQ

Questions business owners ask us.

Oyelo is WhatsApp feedback and Google review software for local businesses in India. After each visit it asks the customer how it went on WhatsApp, offers everyone your Google review link, alerts you privately when someone is unhappy, and brings customers back with timely offers.

See Oyelo with your own business.

A 20-minute walkthrough: we’ll set up your WhatsApp template together and send your first request live.

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