Oyelo

Oyelo for clinics

Hear how patients found their visit, and let happy patients say so on Google.

Oyelo asks patients about the visit experience — waiting time, front desk, how clearly things were explained — never about their health. Happy patients are invited to review your clinic on Google; unhappy ones reach you privately first.

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  • No app for customers to install
  • Uses your own WhatsApp number
  • Follows Google’s review rules

Built for restaurants & cafés, salons & spas, car service centres, gyms & fitness studios and clinics.

S

Smile Dental Care

Business account

Hi Meera, thank you for visiting us today. How was your visit? Tap to tell us 🙂
Share your feedback
😀 Very comfortable
That’s wonderful to hear! Would you share it on Google? It really helps us.
⭐ Review us on Google

Illustration — your own message and brand name are used.

Official WhatsApp Business messaging

Sent from your own WhatsApp Business number, using messages WhatsApp has approved.

Consent built in

Only customers who agreed are messaged. “STOP” opts them out instantly.

Google-policy friendly

Every customer is offered your review link. No review gating.

Why it matters

Most happy customers leave without saying a word.

Good visits go unmentioned

Most patients who had a smooth visit never think to leave a review.

Waiting-room frustration goes public

A long wait or a rushed front desk can end up on Google before you know about it.

You can’t fix what you don’t hear

Patients rarely complain in person, so the same issue repeats.

For clinics

How Oyelo helps clinics

Ask about the visit, not the illness

Feedback options cover waiting time, staff, cleanliness and clarity — no medical questions.

Calm, respectful wording

Messages for clinics are written in a calm tone, in English, Hindi or Telugu.

Private first

Patients who weren’t satisfied can tell you directly, and you get an alert to follow up.

How it works

Three steps, on the app your customers already use.

  1. 1

    Add the customer

    Staff add their name and number at the counter, or you import your list. Or record a visit and let automation take over.

  2. 2

    Oyelo asks on WhatsApp

    A friendly message asks how it went. One tap: 😀 😐 😞. Everyone can then post on Google.

  3. 3

    You act on it

    Unhappy customers reach you privately first, with an instant alert. Happy ones land on your Google page.

Your dashboard

Know what happened tonight — and what to do tomorrow.

See requests sent, response rate, Google clicks and unhappy customers at a glance. Oyelo turns the numbers into plain next steps, like “3 customers are waiting for a call back”.

  • Every number is counted from real messages and clicks
  • Themes from written feedback: service, food, wait time…
  • Campaign results down to who redeemed

This week

Example data

Requests

Responses

Google clicks

Customers waiting for a call back
Customers you haven’t asked yet

What you get

Everything between one visit and the next.

Feedback requests

Personal, one-time links. Customers rate in a tap, pick what went wrong without typing, and can post on Google.

Private feedback inbox

Unhappy feedback with themes, status and notes — so nothing slips through.

Instant owner alerts

In the app and on WhatsApp when a customer rates their visit poorly.

WhatsApp campaigns

Send approved templates to the right segment. Queued, retried, quiet hours respected.

Coupons that track

Unique codes, one-tap redemption at the counter, and the bill that came with it.

Birthday & win-back

Automatic wishes and “we miss you” offers for customers who opted in.

Ask after every visit

Record a visit and Oyelo asks for feedback a couple of hours later.

Ready-made messages

Feedback, birthday, win-back and offer messages written to be approved by WhatsApp. Pick one and go.

Honest analytics

Response rates, Google clicks, repeat visits and CSV export.

Your numbers

What could more feedback be worth to you?

Feedback replies / month
300
Visits to your Google page
90
Extra return visits
45
Revenue from those visits
₹36,000

This is a calculator, not a promise: it only multiplies the assumptions you set. Results depend on your customers, your message and your offers. Inside Oyelo, every number is measured from real activity.

Pricing

Simple monthly plans.

Starter

For restaurants getting started with automated review requests.

₹1,000 / month

  • WhatsApp review requests
  • Private feedback inbox
  • Google review link tracking
  • Customer list & CSV import
  • Core analytics
Most popular

Growth

For restaurants actively growing reviews and repeat visits.

₹2,500 / month

  • Everything in Starter
  • Campaigns & scheduling
  • Coupons & rewards
  • Win-back automations
  • Customer segments
  • Feedback themes

Pro

For high-volume and multi-location restaurants.

₹5,000 / month

  • Everything in Growth
  • Higher sending limits
  • Multi-location
  • More team seats
  • Priority support

Prices exclude GST. WhatsApp’s own message fees are billed by WhatsApp directly to your WhatsApp Business account, separate from your Oyelo plan. Oyelo doesn’t add anything on top.

FAQ

Questions business owners ask us.

No. The feedback options for clinics are only about the visit experience, such as waiting time, staff and clarity. Don’t put medical details in messages.

See Oyelo with your own business.

A 20-minute walkthrough: we’ll set up your WhatsApp template together and send your first request live.

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