Oyelo for gyms & fitness studios
Happy members on Google, and fewer members quietly leaving.
Members rarely complain — they just stop coming. Oyelo checks in on WhatsApp after a trial class or in the first weeks of a membership, invites happy members to Google and tells you who needs attention.
- No app for customers to install
- Uses your own WhatsApp number
- Follows Google’s review rules
Built for restaurants & cafés, salons & spas, car service centres, gyms & fitness studios and clinics.
Iron House Fitness
Business account
Illustration — your own message and brand name are used.
Official WhatsApp Business messaging
Sent from your own WhatsApp Business number, using messages WhatsApp has approved.
Consent built in
Only customers who agreed are messaged. “STOP” opts them out instantly.
Google-policy friendly
Every customer is offered your review link. No review gating.
Why it matters
Most happy customers leave without saying a word.
Members leave without a word
Crowded machines or an unfriendly trainer rarely get mentioned — the member just doesn’t renew.
Your best members don’t post
People who love your gym talk about it to friends, not on Google.
Lapsed members are forgotten
Nobody follows up with the member who stopped showing up three weeks ago.
For gyms & fitness studios
How Oyelo helps gyms & fitness studios
Check in at the right time
After a trial class, the first week, or any visit you record — Oyelo asks on WhatsApp.
Hear the real reasons
Members pick what’s not working — crowding, cleanliness, trainers, timings — in one tap.
Win members back
Send “we miss you” offers to members who haven’t visited in a while and agreed to hear from you.
How it works
Three steps, on the app your customers already use.
- 1
Add the customer
Staff add their name and number at the counter, or you import your list. Or record a visit and let automation take over.
- 2
Oyelo asks on WhatsApp
A friendly message asks how it went. One tap: 😀 😐 😞. Everyone can then post on Google.
- 3
You act on it
Unhappy customers reach you privately first, with an instant alert. Happy ones land on your Google page.
Your dashboard
Know what happened tonight — and what to do tomorrow.
See requests sent, response rate, Google clicks and unhappy customers at a glance. Oyelo turns the numbers into plain next steps, like “3 customers are waiting for a call back”.
- Every number is counted from real messages and clicks
- Themes from written feedback: service, food, wait time…
- Campaign results down to who redeemed
This week
Example dataRequests
Responses
Google clicks
What you get
Everything between one visit and the next.
Feedback requests
Personal, one-time links. Customers rate in a tap, pick what went wrong without typing, and can post on Google.
Private feedback inbox
Unhappy feedback with themes, status and notes — so nothing slips through.
Instant owner alerts
In the app and on WhatsApp when a customer rates their visit poorly.
WhatsApp campaigns
Send approved templates to the right segment. Queued, retried, quiet hours respected.
Coupons that track
Unique codes, one-tap redemption at the counter, and the bill that came with it.
Birthday & win-back
Automatic wishes and “we miss you” offers for customers who opted in.
Ask after every visit
Record a visit and Oyelo asks for feedback a couple of hours later.
Ready-made messages
Feedback, birthday, win-back and offer messages written to be approved by WhatsApp. Pick one and go.
Honest analytics
Response rates, Google clicks, repeat visits and CSV export.
Your numbers
What could more feedback be worth to you?
- Feedback replies / month
- 300
- Visits to your Google page
- 90
- Extra return visits
- 45
- Revenue from those visits
- ₹36,000
This is a calculator, not a promise: it only multiplies the assumptions you set. Results depend on your customers, your message and your offers. Inside Oyelo, every number is measured from real activity.
Pricing
Simple monthly plans.
Starter
For restaurants getting started with automated review requests.
₹1,000 / month
- WhatsApp review requests
- Private feedback inbox
- Google review link tracking
- Customer list & CSV import
- Core analytics
Growth
For restaurants actively growing reviews and repeat visits.
₹2,500 / month
- Everything in Starter
- Campaigns & scheduling
- Coupons & rewards
- Win-back automations
- Customer segments
- Feedback themes
Pro
For high-volume and multi-location restaurants.
₹5,000 / month
- Everything in Growth
- Higher sending limits
- Multi-location
- More team seats
- Priority support
Prices exclude GST. WhatsApp’s own message fees are billed by WhatsApp directly to your WhatsApp Business account, separate from your Oyelo plan. Oyelo doesn’t add anything on top.
FAQ
Questions business owners ask us.
Yes. Add the person’s number with their consent and Oyelo asks how the trial went, then invites them to Google.
See Oyelo with your own business.
A 20-minute walkthrough: we’ll set up your WhatsApp template together and send your first request live.