Oyelo for salons & spas
Turn every new look into a Google review and the next booking.
Clients love sharing a fresh haircut or a relaxing massage — if you ask at the right moment. Oyelo asks on WhatsApp after the appointment, invites happy clients to Google, and brings them back with offers.
- No app for customers to install
- Uses your own WhatsApp number
- Follows Google’s review rules
Built for restaurants & cafés, salons & spas, car service centres, gyms & fitness studios and clinics.
Glow Studio
Business account
Illustration — your own message and brand name are used.
Official WhatsApp Business messaging
Sent from your own WhatsApp Business number, using messages WhatsApp has approved.
Consent built in
Only customers who agreed are messaged. “STOP” opts them out instantly.
Google-policy friendly
Every customer is offered your review link. No review gating.
Why it matters
Most happy customers leave without saying a word.
Happy clients forget to post
A client who loves her colour tells her friends, not Google — unless someone asks.
One bad experience spreads
A stylist running late or a treatment that went wrong can turn into a public review before you can call.
Clients drift to other salons
Without a reminder, the six-week trim quietly becomes “I’ll go wherever is free”.
For salons & spas
How Oyelo helps salons & spas
Ask after each appointment
Record the visit and Oyelo sends the feedback message a couple of hours later, in English, Hindi or Telugu.
Catch problems privately
Clients who weren’t happy can tell you what went wrong in one tap, and you get an instant alert.
Fill quiet days
Send offers and “we miss you” messages to clients who agreed to hear from you.
How it works
Three steps, on the app your customers already use.
- 1
Add the customer
Staff add their name and number at the counter, or you import your list. Or record a visit and let automation take over.
- 2
Oyelo asks on WhatsApp
A friendly message asks how it went. One tap: 😀 😐 😞. Everyone can then post on Google.
- 3
You act on it
Unhappy customers reach you privately first, with an instant alert. Happy ones land on your Google page.
Your dashboard
Know what happened tonight — and what to do tomorrow.
See requests sent, response rate, Google clicks and unhappy customers at a glance. Oyelo turns the numbers into plain next steps, like “3 customers are waiting for a call back”.
- Every number is counted from real messages and clicks
- Themes from written feedback: service, food, wait time…
- Campaign results down to who redeemed
This week
Example dataRequests
Responses
Google clicks
What you get
Everything between one visit and the next.
Feedback requests
Personal, one-time links. Customers rate in a tap, pick what went wrong without typing, and can post on Google.
Private feedback inbox
Unhappy feedback with themes, status and notes — so nothing slips through.
Instant owner alerts
In the app and on WhatsApp when a customer rates their visit poorly.
WhatsApp campaigns
Send approved templates to the right segment. Queued, retried, quiet hours respected.
Coupons that track
Unique codes, one-tap redemption at the counter, and the bill that came with it.
Birthday & win-back
Automatic wishes and “we miss you” offers for customers who opted in.
Ask after every visit
Record a visit and Oyelo asks for feedback a couple of hours later.
Ready-made messages
Feedback, birthday, win-back and offer messages written to be approved by WhatsApp. Pick one and go.
Honest analytics
Response rates, Google clicks, repeat visits and CSV export.
Your numbers
What could more feedback be worth to you?
- Feedback replies / month
- 300
- Visits to your Google page
- 90
- Extra return visits
- 45
- Revenue from those visits
- ₹36,000
This is a calculator, not a promise: it only multiplies the assumptions you set. Results depend on your customers, your message and your offers. Inside Oyelo, every number is measured from real activity.
Pricing
Simple monthly plans.
Starter
For restaurants getting started with automated review requests.
₹1,000 / month
- WhatsApp review requests
- Private feedback inbox
- Google review link tracking
- Customer list & CSV import
- Core analytics
Growth
For restaurants actively growing reviews and repeat visits.
₹2,500 / month
- Everything in Starter
- Campaigns & scheduling
- Coupons & rewards
- Win-back automations
- Customer segments
- Feedback themes
Pro
For high-volume and multi-location restaurants.
₹5,000 / month
- Everything in Growth
- Higher sending limits
- Multi-location
- More team seats
- Priority support
Prices exclude GST. WhatsApp’s own message fees are billed by WhatsApp directly to your WhatsApp Business account, separate from your Oyelo plan. Oyelo doesn’t add anything on top.
FAQ
Questions business owners ask us.
Clients can mention it in their written feedback, and you can add notes to each feedback item. Oyelo groups written feedback into themes such as service and waiting time.
See Oyelo with your own business.
A 20-minute walkthrough: we’ll set up your WhatsApp template together and send your first request live.