Guides
Google reviews and customer feedback, explained simply
Practical, rule-friendly advice for restaurants, salons, clinics, gyms and service centres in India.
How to get more Google reviews for your local business
A practical, rule-friendly way for restaurants, salons, clinics, gyms and service centres to get more Google reviews: ask every customer, at the right moment, with a one-tap link.
Read · 6 minHow to find your Google review link (and QR code)
Step-by-step: copy the link that opens your Google review form directly, or download the QR code, from Google Business Profile. Plus where to share it.
Read · 3 minGoogle review rules: what you can and can’t do when asking for reviews
What Google allows and bans when businesses ask for reviews: incentives, review gating, on-premises pressure, staff reviews. Plain-English summary with links to Google’s policy.
Read · 5 minHow to reply to Google reviews, good and bad
How to reply to positive and negative Google reviews, with short example replies for restaurants, salons and clinics, and how to post a reply from your Business Profile.
Read · 5 minWhatsApp feedback message templates for local businesses
Copy-ready WhatsApp messages to ask customers for feedback and Google reviews: restaurants, salons, car service centres, gyms, clinics, reminders, birthdays and win-back offers. Written to suit WhatsApp’s template rules.
Read · 4 minHow to collect customer feedback on WhatsApp
How local businesses in India can collect customer feedback on WhatsApp: getting consent, choosing the WhatsApp Business app or API, timing, opt-outs and turning replies into action.
Read · 6 minHow to make a Google review QR code
Two free ways to make a QR code that opens your Google review form: from Google Business Profile, or as a printable table card. Where to place it and the rules to follow.
Read · 4 minHow to share your Wi-Fi with a QR code
Let customers join your Wi-Fi by scanning a QR code on the table. How Wi-Fi QR codes work on iPhone and Android, how to make one for free, and how to keep your network safe.
Read · 4 minDigital stamp cards: a simple loyalty program for restaurants and cafés
How a digital stamp card works, how to choose the reward and the number of visits, and how to stop stamp fraud. A simple loyalty program for restaurants, cafés and salons in India.
Read · 5 min